| 000 | 00586nam a22001217a 4500 | ||
|---|---|---|---|
| 008 | 210712b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781107022454 | ||
| 100 | _aFischer Thomas | ||
| 245 |
_aService business development _bStrategies for value creation in manufacturing firms _cThomas Fischer-{et...al} _gxiii,298p |
||
| 260 |
_bCambridge university press _c2012 _hNew York _i696449 _i696450 _lHD 9720.5.F52 _mManufacturing industries- Management _mService industries _mCustomer services |
||
| 500 | _aIt includes bibliographic references and index | ||
| 942 |
_alcc _cBK _eOlagoke, M.A _f12/07/2021 |
||
| 999 |
_c1435 _d1435 |
||